Bulgarian Customer Service Agent and Content Moderator for SOME
Location: Athens, Greece
Start Date: ASAP
Project: Bulgarian speaking Customer Service Representative & Trust and Safety Agent (content moderator for SOME app
Working type: Full time position
Contract duration: 3 months (extension possible)
Job Description: Agents manage chats, emails, and calls to assist customers with account settings, content issues, refund requests, and troubleshooting technical problems. Content Moderators review flagged content to ensure compliance with company usage standards, including handling phishing, spam, and malware concerns.
The role is divided into two main areas - and combines elements of both roles:
Customer Support: Includes Business Onboarding and Business Integrity workflows, where agents answers to common user and technical inquiries.
Trust and Safety (content moderation): Involves reviewing and moderating content from business and personal users, groups, and handling sensitive or egregious material. Agents work with multiple tools and navigate a complex knowledge base.
✅ Requirements:
No experience needed
Significantly advanced written communication skills
Significantly advanced stress tolerance
Strong PC knowledge, multitasking skills, and typing accuracy
Fluent or high level of the Bulgarian language
Good command of English (B2 level, used for training and tools)
🕘 Working Conditions:
Monday to Friday schedule + weekend shifts in rotation
On-site work from our office in Athens
💰Compensation & Benefits:
Paid onboarding
Competitive salary + performance bonus + food allowance
Opportunity to work for an international brand in a multicultural team
Relocation package: Flight ticket, airport pick-up and 2 weeks hotel
Assistance with finding long-term housing
A welcoming, international, and diverse work environment
Additional Private Health Insurance
Free Greek lessons
For any questions or further information please contact info@globalcareerrecruitment.com
We look forward welcoming you in Greece!
Please note:
Ongoing recruitment – Applications are reviewed on a rolling basis, so we encourage you to apply as soon as possible.
Eligibility – Only candidates with an EU passport or a valid work visa for the relevant country will be considered.
_______________
Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.
INFORMATIONER OM STILLINGEN:
- Arbejdspladsen ligger i:
Horsens Kommune
-Virksomheden tilbyder:
-Arbejdsgiver:
Global Career ApS, Bøghsgade, 8700 Horsens
-Ansøgning:
Ansøgningsfrist: 19-07-2026;
Se mere her: https://job.jobnet.dk/find-job/0e1a868d-27f7-49b4-8960-4ab3d3b956b4
